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MY ORDERS

6.1 My Orders

To review your orders:

  • Click My Account and My Orders.

 

6.2 Search for orders

To view an order:

  • Click My Account in the main navigation and then click My Orders.
  • You may search by Order Number, Reseller PO Number, Serial Number, Date Range, or Order Status.
  • Select the option you prefer and click Search to retrieve results.

For each result, you can find out if there are any backorders.

  • Click anywhere on an order.
  • On the Order Details page, you can view the ETA information for backordered products.

 

6.3 How to check if your order is ready for Pickup at our Will Call ?

1. Go to "My Account" and click on "Orders".
2. Click on "View all shipments for this order

3. A pop up will appear with the delivery status of the order

Delivery status:

1. "Awaiting pick up"  = Order is ready for pick up
2. "Will Call" with tracking number = Order has been picked up, see invoice number.
 

 

 

 

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