Ingram Micro B.V

Hermeslaan 1b / 3rd floor
B-1831 Diegem

VAT number: BE0425077655

Ingram Micro can be reached by telephone on business days from 09:00 to 17:30.
Telephone: 00322254 9211

Euro bank account: BE42 221002320 2654
Euro bank account for LUX customers: LU03 0030 5259 0505 0000
Dollar bank account: BE10258020000404

GENERAL TERMS AND CONDITIONS

Sales

General Sales
For all your questions regarding stocks, prices and orders.
Telephone: 00322254 9930
E-mail address: besmb@ingrammicro.com

B2B
For all your questions regarding stocks, prices and orders.
Telephone: 00322254 9960
E-mail address: b2bcustomers@ingrammicro.com

B2C
For all your questions regarding stocks, prices and orders.
Telephone: 00322254 9990
E-mail address: BuyingGroups@ingrammicro.com

Business Units

Cloud
For all your questions regarding Cloud products and the Cloud Marketplace.
Telephone: 00322254 9950
E-mail address: cloud@ingrammicro.be

Support

Customer Service
For all your questions regarding requesting / reporting a return (RMA), credit note or transport problem - or any other kind of dispute related to an Ingram Micro invoice which cannot be reported online via the RMA & Credit page.
For a quick guide on how to submit an RMA, we refer you to the RMA Manual.
Telephone: 00322254 9940
Email address: customer.service.be@ingrammicro.com

E-commerce
For all your questions regarding the use of our IMOnline webshop and related login accounts.
For questions concerning stocks, prices and orders, please contact our sales team or your account manager.
Telephone: 003130246 4060
Email address: ecommerce.be@ingrammicro.com

Partner Connectivity
For all your questions regarding Pricefiles, XML, EDI and API. For more information, you can also visit our Ecommerce Services Ecommerce Services page.
Telephone: 003130246 4060
Email address: pcg.benelux@ingrammicro.com

Other

Credit
For all your questions regarding credit requests and invoices.
Telephone: 00322254 9920
Email address: be.credit@ingrammicro.com